Chapter 7 Worksheet for: Alfaro-LeFevre, R. (2020) Critical Thinking, Clinical Reasoning, and Clinical Judgment: A Practical Approach, 7th Ed. (http://www.alfaroteachsmart.com/books.html) 

Interprofessional Practice Skills: Communication, Teamwork, & Self-Management

This chapter at a glance….

How to Use This Chapter
How the Skills Are Organized
Communicating Bad News
Dealing with Complaints Constructively
Developing Empowered Partnerships
Giving and Taking Constructive Feedback
Managing Conflict Constructively
Managing Your Time
Navigating and Facilitating Change
Preventing and Dealing with Mistakes Constructively
Transforming a Group into a Team
Learning outcomes

Learning outcomes

After completing this chapter, you should be able to:

1.	Explain why communication, teamwork, and self-management skills are central to interprofessional practice.
2.	Demonstrate achievement of the outcomes listed at the beginning of each skill in this chapter.
3.	Use specific strategies that help you succeed as a team member or leader

Key concepts
Change, conflict, constructive feedback, customer service, empowered partnerships, patient satisfaction, teamwork, time management. See also concepts listed in Chapters